IT Services for Greater Sacramento Businesses
Proactive managed IT services for small and mid-sized businesses from LNI Business Technology Management, with support backed by clearly defined Service Level Agreements.
One Partner for Your Business Technology
Technology is what we do. Helping your business succeed is why we do it.
LNI's primary focus is building long-term Managed Services relationships. Rather than waiting for something to break, we proactively monitor, maintain, secure, and support your technology so problems are prevented before they impact your business. Every Managed Services client receives support backed by clearly defined Service Level Agreements, with requests prioritized by urgency and business impact.
For organizations that are moving toward a managed support agreement, we also provide project and transition services. However your engagement begins, the goal is the same: a dependable technology partner who takes the time to understand your business and provides practical guidance in plain language. You can see how that plays out for real clients in our case studies.
Our Services
Six areas of service, delivered by a team of engineers with up to 45 years of individual hands-on experience.
Managed IT Services
Our primary offering: proactive management, patch management, monitoring, and helpdesk support for your entire environment. Managed clients receive support backed by clearly defined SLAs, with issues prevented before they disrupt your business.
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Cybersecurity
A layered approach to protecting your business: endpoint protection, email security, multi-factor authentication, web protection, and security monitoring. We also provide employee security awareness guidance so your team is part of the defense.
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Cloud Services
Microsoft 365 including SharePoint, OneDrive, hosted email, and Office applications, plus Google Workspace. We handle migrations and licensing, and support locally managed or hosted servers, so your cloud setup fits the way your business works.
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Backup & Disaster Recovery
The right form of backup and disaster recovery is determined for each client after assessing your infrastructure. Our team brings real ransomware recovery experience, so your plan is built by people who have restored businesses after the worst-case scenario.
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VoIP Phone Systems
Business VoIP phone systems that keep your team connected in the office and in the field. We coordinate directly with phone system providers, so you have one point of contact instead of juggling vendors yourself.
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IT Consulting & Projects
Strategic IT planning, Hardware as a Service, hardware procurement, and installation and office relocation services. We also handle virtualization with Hyper-V, networking, and WiFi, with technology recommendations that make sense for your business and budget.
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How an Engagement Starts
A carefully planned process built around very little downtime, whatever your existing infrastructure looks like.
Complimentary assessment
It starts with a conversation. We learn about your business, discuss your current technology environment, identify opportunities for improvement, and recommend the best path forward. No pricing surprises, just a clear proposal that fits your business.
Structured onboarding
Our onboarding process is carefully planned to minimize disruption and downtime. We handle the transition, document your environment, and coordinate with your previous provider when necessary.
Proactive tools deployed
We add our proactive management tools across your environment, including patch management, security endpoints, and web protection, so problems are prevented rather than repaired after the fact.
Backup and disaster recovery
Depending on how your infrastructure is set up, we determine the form of backup and disaster recovery necessary for your data security, so your business is prepared before an incident occurs.
See how structured onboarding works for real businesses in our case studies, or browse answers to common questions on our FAQ page.
A Single Point of Contact for Your IT
Technology involves more than one company, but managing it should not require more than one phone call. LNI regularly coordinates with software vendors, internet providers, phone system providers, and other technology partners, so you have a single point of contact for your IT needs.
When something needs attention, you call us. We work with the right vendor, follow the issue through to resolution, and keep you informed in plain language along the way. Have a question about how this works with your current vendors? Our FAQ page covers the most common ones.
One call. One partner. Your software vendors, internet provider, and phone system handled for you.
Not Sure Which Service Fits? Start With a Conversation
Schedule a complimentary assessment. We'll learn about your business, review your current technology environment, and recommend the best path forward.